Privacy Policy and Data Use

This policy explains how we collect, use, and protect your information while respecting your privacy rights in line with Australian law.

Information We Collect

We collect data to deliver our services and improve your experience as a client.

  • Business contact information such as name, company, address, email, and phone number is gathered for communication and project set-up.
  • Financial or operational details you provide are used solely for the scope of analysis agreed with you.
  • Website usage data and cookies help us understand and improve site functionality and user experience.
  • Any additional information is collected only as necessary to tailor our services to your goals.

How We Use Information

Collected information is used only for service delivery, communication, and compliance.

  • To create tailored financial analysis and reports for your organisation.
  • To provide direct updates and communicate about your project or queries.
  • To improve our site functionality, security, and analytics performance.
  • To comply with legal obligations and professional standards as required.

Legal Basis for Processing

We collect and use your data in accordance with Australian law and privacy principles.

Processing is necessary to enter into and fulfil our client agreements; where required, explicit consent is obtained and you have full rights to withdraw consent by contacting us.

Sharing Information

We do not sell your data, and only share with trusted parties if necessary for service delivery.

  • Your details may be provided to recognised service providers crucial to project completion and bound by confidentiality requirements.
  • Required disclosures to legal or regulatory authorities are made only where strictly necessary.
  • Aggregated, anonymised data may be used for business or service improvement, never identifying individuals or companies.

Data Security

We take data security seriously, using secure systems, strong encryption, and access controls. Only authorised personnel can view sensitive data, and all records are retained in line with strict Australian privacy regulations. Data is not transferred outside Australia without your consent.

Your Rights

You have rights regarding your personal and business information and can exercise them at any time.

  • Request access to the personal and business data we hold about you.
  • Correct or update information that is inaccurate or incomplete.
  • Request deletion of data, subject to legal or contractual obligations.
  • Withdraw consent or object to certain types of processing at any time.

Use of Cookies

Cookies support user experience and site analytics but can be controlled via your browser settings.

Cookie Policy Cookie Policy

Contact Us

Please contact us directly with questions about privacy or your rights regarding your information.

Email Address: content@falenation.com

Phone: +61-7-7541-3431

Address: Suite 903 / 241 Adelaide Street, Brisbane, QLD 4000 Australia

Policy Updates and Changes

Policy changes will be posted here and take effect immediately. Review this policy regularly for updates.